Get in Touch With Us
Got a question about a bonus offer, spotted something on the site that doesn't look right, or just want to tell us what you'd like to see covered? This page explains how to get in touch with Irish Online Casinos and what happens once you do.
How to Reach the Team
Email is the best way to contact us. Send your message to [email protected] and a member of our editorial team will read it — we don't rely on automated replies to do the job of a real answer. A brief line on what your message is about (a bonus query, a correction, feedback on our reviews) helps us route it to the right person and get back to you sooner.
What We Can Help With
We cover Irish online casinos: how they're ranked, what bonuses like those from Lukki, Vegasnow and BetNinja actually involve, and how Irish players can compare sites on games, payments and licensing. If your question sits within that space, we're likely able to help. Here's what people most often write to us about:
- Bonus and wagering questions — if a welcome offer's terms are confusing, tell us which operator and offer you mean and we'll do our best to point you to a clearer explanation.
- Corrections and out-of-date details — offers, ratings and bonus terms change often. If you spot something that looks stale or inaccurate, flagging it helps us keep the site reliable.
- Content suggestions — if there's a payment method, game type or casino topic relevant to Irish players that we haven't covered, let us know.
- Partnership or editorial enquiries — if you represent a casino brand or an industry organisation and would like to discuss working with us, introduce yourself and outline the enquiry.
- Responsible gambling concerns — if you or someone you know is struggling with gambling, say so in your message. We'll point you towards appropriate support resources; we are not a support service ourselves.
A Few Things That Help Us Answer Faster
Whenever you can, include the name of the casino or offer you're asking about, roughly when you saw it, and what device or browser you were using if it's a technical issue. These details save a back-and-forth and let us give you a proper answer on the first reply rather than asking follow-up questions.
What Happens Once You've Written In
Every message is read by a person, not a bot. We aim to respond within a couple of working days, though it can take a little longer during busier periods. If your enquiry needs input from more than one person on the team — for example a factual correction that needs checking against a casino's current terms — that may add a day or two, but we'll always follow up.
Before You Write In: Where to Find Answers Quickly
Some questions are already answered elsewhere on the site and you might get there faster than waiting on a reply. Our reviews cover EUR payment methods, licensing, game ranges and current bonus terms for each operator we list. If you're specifically looking at options for players who prefer not to use self-exclusion schemes, our page on Best Non GamStop Casinos 2026 covers that ground in detail.
Our Approach to Accuracy
We try to keep every review, rating and bonus term on this site current and honest, but casino offers change, wagering requirements get revised, and sites occasionally alter their payment options without much notice. Reader feedback is one of the ways we catch this. If something you read here didn't match what you found on a casino's own site, we'd genuinely like to know — it helps every reader who comes after you.
Thanks for taking the time to read this far. Whatever the reason for getting in touch, we'll do our best to give you a useful, straight answer.